Designing Wireless Enterprise Applications on Mobile Devices

Advancements in wireless technologies have made it possible to build wireless enterprise applications. These applications will give great impact in the workflow, work efficiency, and user convenience, which will result in increasing a company’s revenue. Enterprise applications calls for challenging requirements such as two-way data transfer, complex business logic, multiple users, and the ability to integrate the wireless element with existing back-end systems. Java 2 Micro Edition (J2ME) allows applications to be executed locally using a mobile device’s processing power and resources. This new language makes it possible to develop complex applications that were not possible before on mobile devices. With these technologies, it is now possible to develop wireless enterprise applications. This research examines and develops one enterprise scenario, Customer Support System. In this project, we developed a complete module for the system, including the wireless application, the back-end system, and a web site interface for other user to interact with the system.